ABRUZZO EXPERIENCE | TERMS AND CONDITIONS

OUR POLICIES

When you enroll in a trip, you are asked to sign our Terms & Conditions. We require all travelers to  sign this document before traveling with us.  

TRIP COST 

Prices are listed in U.S. dollars and are based on a person sharing a room with another. While we  do our best to maintain the listed price, because our prices are set many months in advance, we  reserve the right to change costs due to extraordinary circumstances beyond our control. The land  cost is based on a minimum number of guests. 

WHAT IS INCLUDED 

 • Accommodations and meals as outlined in the itinerary 

• Ground transportation within the itinerary  

• Sightseeing as specified in the itinerary 

• Entrance fees as specified in the itinerary 

• Gratuities to porters, drivers, and guides  

• Comprehensive pre-departure information about the destination and what to expect on the  trip, including a suggested reading list 

WHAT IS NOT INCLUDED 

 • U.S. domestic or international airfare or other transportation from your home to the departure point of the trip and from the end point of the trip to your home 

• Airport transfers and baggage handling unless otherwise indicated 

• Travel insurance and trip cancellation insurance 

• Passport, visa, airport departure and excess baggage fees 

• Meals not specified in the itinerary; food and beverages not part of the included meals (such as upgrade or additional wines, cocktails and liquor not included in our restaurant meals)

• Personal items such as telephone, fax and internet charges, laundry, room service, alcoholic  or other beverages not specified as included 

• Gratuities for non-group services 

• Expenses resulting from delays due to bad weather, road conditions, sickness, government  action, and flight delays 

• Expenses incurred in making individual travel arrangements in conjunction with the trip

SINGLE OCCUPANCY 
A limited number of single rooms may be available at extra cost on a first-come, first-served  basis, but availability is not guaranteed. 

PAYMENT SCHEDULE 

Deposit due upon application. Balance due upon receipt of invoice, no more than 90 days prior to departure. You may pay via credit card through the online portal. Personal checks are also accepted; contact us to make arrangements; the booking will  not be considered confirmed until any and all checks have cleared. If final  payment is not received by 60 days prior to departure, your space is subject to cancellation with no refund of your deposit. If you  are making a reservation within 60 days of the trip's departure, full payment will be required upon  confirmation. 

CANCELLATION AND REFUNDS 

All cancellations must be submitted in writing (email) to Leslie Brenner Concepts  (“LBC”) at leslie@lesliebrennerconcepts.com. Per-person cancellation fees are based on the date of the cancellation notice reaching LBC according to the schedule below:

  • Up to 120 days prior to departure; refund of deposit less an administration fee of $500.  

  • Cancellation between 119 and 91 days prior to departure: 100% of deposit is forfeited. 

  • Cancellation between 90 and 61 days prior to departure: 50% of the trip price is forfeited. Cancellation within 60 days of departure: no refund. 

  • Cancellation on day of departure or after trip departs: no refund. 

  • No refund for unused  portions of the trip, including, but not limited to, missed meals, hotel nights and sightseeing. 

  • In the unlikely event that the trip or program is cancelled by LBC: full refund.

  • Reservations are not transferable without the explicit approval of LBC.

    NOTE: LBC does not  accept liability for any airline or train cancellation penalty incurred by the purchase of a nonrefundable airline or train ticket to the tour departure city or return. 

INSURANCE 

We strongly recommend the purchase of trip cancellation insurance, which is available for coverage  of expenses in conjunction with cancellation due to illness or accident. Baggage insurance is also  recommended. In the event that you must cancel your participation in a travel program, trip cancellation insurance may be the only source of reimbursement. 

A NOTE ABOUT THE ITINERARY  

While every effort will be made to carry out the program as planned, the nature of travel is  unpredictable and we must be prepared for changes. The itinerary as described is subject to  modification by LBC. Rest assured that, should any changes be needed, LBC commits to deliver  an experience as outstanding as the one originally planned. 

FITNESS TO TRAVEL, ACTIVE ELEMENTS 

To enjoy your travels to the fullest, you should be in good physical and mental health. Any physical  or mental condition requiring special attention, diets, or treatment must be reported in writing when  the reservation is made (or at such later time when you become aware of such a condition). We  reserve the right to decline to accept or retain any person as a participant should such a person's health, mental condition, physical infirmity, or attitude jeopardize the operation of the travel program or the enjoyment of other participants. All health information is protected and treated as confidential.  

Some of our trips incorporate active elements such as hiking, climbing, biking or canoeing. You are  responsible for familiarizing yourself with the level of activity that will be involved in your trip and  assessing your ability and willingness to participate. Any such activity is entirely optional. In some cases, on-site providers may require you to sign an additional waiver/release to participate in an  activity that involves additional risks or a certain fitness level. In these cases, we do our best to  share these waivers with you in advance of the trip. 

By registering for this trip, you are representing that you are physically and mentally able to understand the risks, foreseeable and unforeseeable; to safely participate in the selected activities and services; and of sufficient  intelligence and maturity to understand and follow safety protocols. 

PHOTOGRAPHY AND VIDEO 

You agree that LBC (and/or their respective affiliates) may  record you by any means including, without limitation, electronic recording, film, videotape, audio tape, live-stream and photography, and you hereby grant to LBC  (and their respective affiliates) the gratis right to use, publish, display and broadcast your name, likeness, voice, quotes, and images in whole or in part, by any and all formats now known or  hereinafter developed throughout the world including, without limitation, in advertising materials, promotional materials, social media, commercial tie-ups and live-streaming productions. You also  release LBC (and their respective affiliates) from any and all  claims and causes of action you may have now or in the future based upon defamation,  misappropriation, invasion of privacy, right of publicity or similar claims, and you agree not to  institute any legal action based on any of the grounds specified herein. 

RESPONSIBILITY
 LBC and its agents accept  no responsibility for loss, damage, injury, accident, delay or irregularity, expense or liability caused  by the defect of any vehicle or negligence or default of any independent contractors, their  employees, agents, or representatives. Nor does LBC accept  responsibility for losses or delays arising from but not limited to sickness, pilferage, acts of  terrorism, weather conditions or acts of God. All such losses or expenses shall be borne by the program participant. LBC reserves the right to cancel any trip prior to departure, in which case the entire payment will be refunded, without further obligation on the part of LBC. LBC reserves the right to decline to accept or retain any trip participant at any time without being under any obligation to  assign any reason therefore. In the event of the exercise of this right, LBC shall be under no liability to such person(s) except to refund such amount as their absolute discretion deems reasonable to attribute to the uncompleted portion of the trip. Baggage is carried at the owner's risk entirely. It is understood that air, ship or train tickets when issued shall constitute the sole contract between the passenger and carrier concerned. The airlines and all other transportation companies involved in this trip are not to be held responsible for any act, omission, or event during the time the passengers are not on board their plane or conveyances. All services are subject to the laws of the country in which they are rendered. The participant agrees on behalf of herself/himself/themself, her/his/their dependents, heirs, executors, administrators and assigns to abide by the above conditions and to release and hold harmless, LBC and any of its representatives from any and all liability for any delays, damage, loss, injury or death occurring in relation to this tour. 

PARTICIPANT RESPONSIBILITY STATEMENT AND LIABILITY DISCLAIMER  

Read Carefully: Responsibility Statement and Liability Disclaimer 

LBC acts only as an agent for the respective suppliers of goods and services (e.g., cruise  companies, hotels, airlines, railroads, bus companies, local tours, etc.) by making arrangements for  transportation, accommodations, and other services. LBC does not control, own, or operate these suppliers. The suppliers are independent contractors. LBC shall not be held liable for personal injury, death,  property damage or accident, delay or irregularity arising out of any act or omission of these suppliers. 

LBC reserves the right, without penalty, to make changes in the published itinerary whenever, in its judgment, conditions warrant, or if doing so is deemed necessary for the comfort, convenience, or safety of tour participants. 

LBC also reserve the right, without penalty, to withdraw the tour announced, and LBC reserves the right to decline to accept any person as a participant in a tour, or to require any participant to withdraw from the tour at any time, when such action is determined by tour staff to be in the best interests of the health, safety or general welfare of the tour group or the individual participant, subject only to the requirement that the recoverable portion of the total amount paid that corresponds to the cost of unused services and accommodations be refunded, if any. 

Participants are encouraged to purchase airline tickets no sooner than 120 days before the tour begins to avoid airline cancellation penalties if a tour is canceled or otherwise  modified subsequent to the participant’s purchase of those tickets.

LBC accepts no liability for harms or fees resulting from the purchase of non-refundable airline tickets to the tour departure city and return. Baggage and personal effects are at all times the sole responsibility of the  participant. Participants are encouraged to purchase travel insurance. 

AS A CONDITION OF ACCEPTANCE OF ANY APPLICATION, EACH APPLICANT  MUST AGREE TO THE STATEMENT SET FORTH BELOW: 

The undersigned has read carefully the Responsibility Statement and Liability Disclaimer set forth  above, and the schedule of activities for this tour, as well as the terms and conditions of application and participation as set forth in the tour brochure(s) and on the web, and recognizes and accepts any risk associated with the tour and the conditions, including the refund policy, set forth in the tour  brochure(s). 

The undersigned further acknowledges that there are many risks and uncertainties inherent in any travel tour, including but not limited to the hazards of various modes of  transportation, forces of nature, acts or omissions of foreign governments, terrorism, war or insurrection, theft, illness, and damage to person or property due to the negligent acts or omissions of suppliers, tour staff or others. In consideration of, and as part payment for, the right to participate in the tour, the undersigned, on behalf of himself/herself/theirself, their dependents, heirs, executors, administrators and assigns, hereby waives, releases, and discharges LBC and its officers, directors, shareholders, employees, agents and Releases from liability, claims, demands, injuries, damages, consequential or indirect damages, actions or causes of action for personal injury, death, property damage or loss suffered by any person in connection with this tour, even if caused by the  active and passive negligence or omission of tour staff, suppliers, or other related persons or  entities, and, further indemnifies, holds harmless and promises not to sue the Releasees from any and all liabilities or claims made as a result of participation in this activity, whether caused by the  negligence of a Releasee or otherwise. In addition, by registering for this tour, the applicant certifies that he or she is mentally and physically capable of full participation in this tour. 

By registering for this LBC program, you agree to the Responsibility Statement and Liability Disclaimer and the Terms and Conditions herein and you acknowledge that you have carefully read this paragraph and fully understand that this is a waiver and release of liability.